Terms of use, and a summary of the customer terms.

1. About these terms

These terms apply to your use of this website, run by Yudiserve Technologies Private Limited ("Yudiserve", "we", "us"). By using the site you agree to them. If you do not agree, please do not use the site. Registered office: 468 Dakshin Kumrakhali, Sonarpur Station Road, Kolkata 700107, West Bengal, India. CIN: U62020WB2023PTC262740.

2. Information, not an offer

We keep the content accurate and up to date, but it is general information, not professional, legal, tax or financial advice. Prices are shown in Indian rupees, exclude GST, and may change. They are not an offer: StageVO is supplied only under a signed customer agreement or accepted order form, which takes priority over anything on this site.

3. Founding offer and value promise

The founding offer is limited to the first ten companies, or until the closing date we announce, and applies only to prepaid terms. The value promise applies only as set out in the signed customer agreement, including its conditions on data, use, reviews and notice. Neither creates any right through this website alone.

4. The demo, examples and calculators

The interactive demo, sample orders, worked examples and comparison figures use fictional companies or published estimates. They are illustrations, not promises of results. Comparison prices come from published price lists and partner estimates checked on the date shown, and may have changed since.

5. Yudic, the chat assistant

Yudic gives automated, pre-written answers to common questions. It may not cover your situation and does not make commitments for us. If you share your details with it, a person from our team will follow up.

6. Forms and messages

When you send us a form or message, you confirm the details are yours, or that you are allowed to share them, and that they are accurate. We use them as described in our privacy notice.

7. Our content and trade marks

The text, design, logos, code and examples on this site belong to Yudiserve unless stated otherwise. You may link to and share pages, but please do not copy them as your own. StageVO™ and Yudiserve are trade marks of Yudiserve Technologies Private Limited. Names of other companies are used only to describe them, with permission where required.

8. Acceptable use

Please do not:

• try to break into, overload or disrupt the site or StageVO;
• copy the site's content in bulk, by scraping or otherwise;
• send false information, or pretend to be someone else;
• use the site to send spam or anything unlawful.

9. Links to other sites

We link to other websites for reference. We are not responsible for their content or practices.

10. Availability

We aim to keep the site available, but we may change, pause or withdraw any part of it without notice.

11. Liability

To the extent the law allows, the site is provided "as is", and we are not liable for any loss arising from your use of the site or your reliance on its content. Nothing in these terms limits liability that cannot be limited under Indian law.

12. Governing law

These terms are governed by the laws of India. The courts at Kolkata, West Bengal, have exclusive jurisdiction over any dispute about them.

13. Changes and contact

We may update these terms from time to time; the date at the top shows the latest version. Questions: support@yudiserve.com.

A. Subscription and plans

Your company subscribes to a plan for a term: monthly, or prepaid for one or two years. The plan ranges for billing, employees, orders and users are a guide. Going over a range never adds a charge automatically; we review the fit together at renewal.

B. Fees, GST and invoices

Fees are in Indian rupees and exclude GST, which is added at the applicable rate. Monthly plans are invoiced in advance each month; prepaid terms are invoiced in full at the start. Invoices are payable within 15 days. Onboarding is a one-time fee invoiced at the start, and is waived in part or in full under the founding offer.

C. Founding offer

Founding prices are locked for the prepaid term. When a founding customer renews without a break, the list price less 10% applies for as long as it stays. In return, the customer agrees to a short case study, two reference calls a year and a monthly feedback call.

D. Your data

Your company owns its data. We process it only to provide StageVO, on your instructions, under a data processing agreement. You can export everything at any time. When the agreement ends, we hand over a full export on request and then delete your data within 30 days, apart from what the law requires us to keep.

E. Availability and support

We provide support by email and phone on working days. Planned maintenance is announced in advance. A monthly uptime commitment with service credits will apply to the Dedicated plan once it is offered.

F. Value promise

If StageVO has not found money at least equal to the first year's subscription within 90 days of go-live, a prepaid customer in its first term may end the agreement and receive the unused subscription back. The promise applies only if: the Health Check starting point is agreed in writing; complete data is supplied within 7 days of request and loaded by day 21; at least 90% of active orders are updated in every 14-day period; named works and accounts users sign in at least 4 days a week in 10 of the 12 weeks; a director attends the day-30, day-60 and day-85 reviews; ready claims are raised, or a reason recorded, within 7 days; and a director gives written notice between day 80 and day 90. Yudiserve then has 15 days to show the money found. Onboarding fees paid are not refunded. The promise does not apply if the business closes, is sold or restructured, to disputes with the customer's own buyers, or in force majeure. Outside the promise, prepaid terms are not refundable.

G. Suspension and ending the agreement

If an invoice is unpaid 15 days after a written reminder, we may suspend access until it is paid; your data is kept safe during suspension. Either side may end a monthly plan with 30 days' notice. Either side may end the agreement if the other seriously breaches it and does not fix the breach within 30 days of notice.

H. Liability

Each side's total liability under the agreement is limited to the fees paid in the 12 months before the claim, except for liability that cannot be limited under Indian law, breach of confidentiality, and misuse of the other side's data.